GENERAL INFORMATION

ARTWORK PROOF: Artwork proofs will be provided prior to the start of production of all orders. Specialty Promotions requires that customers approve artwork before we schedule production.
BLANK MERCHANDISE: Most promotional and apparel items are available as blanks (without imprint). Please inquire for specific details.

DIE/SETUP: Setup charges vary by item. Please see specific item for details.
IMPRINTING: Most prices listed will include a one-color one-location imprint at no additional charge.
INK-COLOR: Typically there is no charge for ‘standard’ ink colors but there may be a charge for PMS color matching. PMS colors are matched as closely as possible but an exact match cannot always be guaranteed due to different imprinting methods.

MINIMUM ORDER QUANTITY: Quantities vary by item. Please refer to specific item for minimum order quantity.
PRE-PRODUCTION SAMPLE: An actual imprinted sample of you product can normally be produced for a nominal fee if required. Please inquire for details if interested.

 

 

ORDERING INFORMATION
 

ACCEPTANCE OF ORDERS: All orders are binding upon the company only after acceptance by Specialty Promotions.

ACKNOWLEDGEMENTS: We will acknowledge receipt of your Purchase Order promptly. 
CANCELLATION POLICY: All cancelled orders will be billed for work in progress. 
C.O.D. SHIPMENTS: Not available. 
DROP SHIPMENTS: $10.00 per destination, first location no charge. 
FAX ORDERS: Fax orders are acceptable, but fax transmissions cannot be considered camera-ready artwork. Art charges may apply.
F.O.B.: Shipping point. Origination point determined by product and factory used. Cost of freight not included; please inquire for details and options.
PACKAGING: See specific item for details.

PRICES: Prices are subject to change without prior notification.

PRODUCTION TIME: Normally 2-3 weeks after receipt of art approval. If you need it sooner, please ask. Specialty Promotions will do everything we can to meet your required date.

REORDERS: Typically can be produced within 5 working days from receipt of order. Please reference previous Purchase Order or Invoice Number. Artwork is kept on file for 2 years.

RETURN POLICY: Must have prior factory approval or shipment will be refused. Restocking fees may apply.

SAMPLES: Most samples available at no charge. Inquire for details.

SHIPPING METHOD: Typically UPS Ground or equivalent. Delivery time will vary depending on factory used.
TERMS OF SALE: Net 30 days upon approval of credit. Some orders will require pre-payment in full.

Here are a few tips to make your visit to our website as enjoyable as possible:

  • Clicking "Home" at any time will take you back to our main welcome page.  Learn more information about our company and its history by clicking the "About Us" button.  For our contact information (phone, address, etc.), please click the "Contact" button. 

  • Be sure to stop by our online showroom to view our featured items.  Click "Showroom" to enter.  If you see something you like, just select the item for more details.  You can then add the item to your cart to request more information or place an order directly from our site!

  • To search our vast promotional product database, click the "Search" button.  After you perform your search, you can see detailed information regarding any product.  If you see an item that interests you, you can easily add it to your online cart.

  • Click "View Cart" at any time to review the items in your cart.  Don't forget that you have to check out by clicking "Check Out" in order for your cart to be sent to us.  All of your personal information (including credit card information) will be submitted using industry-standard SSL encryption.

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If you need further assistance using our website, please don't hesitate to let us know!  We're always here to help!